Frequently Asked Questions
Find answers to the most common questions about our products and services
You can track your order by clicking on the 'Track Your Order' link in the navigation menu. Enter your order number and email address to see the latest status update. You'll also receive tracking information via email once your order ships.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and UPI payments. All transactions are secure and encrypted.
Standard shipping within India takes 3-5 business days. International shipping typically takes 7-14 business days, depending on the destination country. Express shipping options are available at checkout for faster delivery.
We offer a 30-day return policy for all unworn and unused items in their original condition with tags attached. To initiate a return, please visit our Returns page or contact our customer service team.
Yes, we are committed to sustainability. We use eco-friendly materials wherever possible and our packaging is made from recycled materials. We're constantly working to reduce our environmental footprint throughout our supply chain.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location. Please note that any import duties or taxes are the responsibility of the customer.
If you need to change or cancel your order, please contact us as soon as possible at support@vandelyn.com. Once an order has been shipped, it cannot be changed or canceled, but you can return it according to our return policy.
We offer a range of sizes from XS to XXL for most of our products. Detailed size charts are available on each product page to help you find the perfect fit. If you're between sizes, we generally recommend sizing up.
Care instructions are provided on the label of each product. Generally, we recommend washing in cold water and air-drying to maintain the quality and longevity of your items. Specific care details can be found on individual product pages.
Yes, we offer gift wrapping services for a small additional fee. You can select this option during checkout and add a personalized message for the recipient.
Still have questions?
Can't find the answer you're looking for? Please contact our customer support team.
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